Beverage Cart Attendant

Theodore Roosevelt Medora Foundation • Medora, ND

1d • Onsite

About The Position

As a member of the Bully Pulpit Golf Course team, the Beverage Cart Attendant builds relationships with guests and delivers attentive, heartfelt service. The role provides golfers with food, beverages, and snacks on the course, answers questions, takes and fulfills orders, and promotes facility events and services. The attendant operates and maintains a beverage cart, processes sales, follows applicable safety and alcohol-service requirements, and works collaboratively with guests, coworkers, and management. The position operates in an outdoor golf course environment and may involve working in hot or humid temperatures and long shifts when required.

Requirements

• Excellent verbal communication skills.
• Reliability, punctuality, and readiness for every shift.
• Excellent driving skills and the ability to safely drive a beverage or golf cart.
• Good math skills to calculate sales and provide accurate change.
• Excellent interpersonal and customer service skills, including the ability to provide an elevated level of service to all guests.
• Ability to troubleshoot and create solutions when needed.
• Ability to lift heavy equipment, including containers of ice, beverages, and food supplies.
• Stamina to work long shifts when required.
• At least 21 years old to serve alcoholic beverages.
• Valid driver's license and clean driving record.
• Applicable state licensing and certification.
• Fluency in English.

Nice To Haves

• Previous customer service experience preferred.
• Bilingual ability.

Responsibilities

• Provide golfers with food, beverages, and snacks on the golf course.
• Observe safety regulations and state laws regarding vehicle operation.
• Greet customers and answer questions about the menu and facility.
• Take food and beverage orders and attend to guests promptly, efficiently, and personally.
• Check photo identification to verify customers are of legal drinking age.
• Use appropriate judgment and refuse service to intoxicated or disruptive patrons when necessary.
• Collect payment for items served and track sales totals.
• Use the Point of Sales System (POS).
• Keep equipment clean, the cart organized, and the cart stocked.
• Review schedule changes, the events calendar, and club activities daily.
• Promote events and services by providing guests with enthusiastic and accurate information.
• Maintain knowledge of proper golf course etiquette.
• Participate in workplace safety training sessions and meetings.
• Follow company policies and procedures.
• Maintain positive relationships with guests, coworkers, and management in keeping with TRMF values.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed