Beverage Cart Attendant

Invited•Peachtree City, GA

About The Position

The Beverage Cart Attendant delivers exceptional food and beverage service to members and guests on the golf course, in the halfway house, and in other designated service areas. The role proactively engages with members and guests, anticipates their needs, and supports member retention by providing personalized, attentive service in coordination with other club departments. The attendant stocks and operates the beverage cart, handles payments and daily transaction reconciliation, tracks spills and waste, maintains product knowledge, and keeps the cart clean and sanitary. The role also includes following golf etiquette, safety rules, company policies, and club service standards; responding to service concerns; attending briefings; maintaining a professional appearance; and assisting colleagues and management with additional duties as needed.

Requirements

Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Ability to communicate effectively, including talking and hearing, with sufficient visual acuity.
Ability to work additional hours, including weekends and/or holidays, as needed to meet position requirements.

Nice To Haves

High school diploma or equivalent.
Previous experience in food and beverage service.
Certification in alcohol and food safety awareness.
Valid driver's license to operate a golf cart.
Excellent communication skills and ability to follow instructions.
Strong commitment to maintaining high ethical work standards.

Responsibilities

Maintain food and beverage service standards outlined in company training programs.
Greet members by name, introduce yourself to guests, and maintain a polite, friendly demeanor.
Provide timely coverage of assigned course areas, anticipating visits to each group every four to five holes.
Assist members and guests with requests, including directions, and help keep service areas clean.
Stock the beverage cart with food, beverages, ice, and transaction supplies before service.
Operate the golf cart safely and follow applicable guidelines, policies, and procedures.
Collect payments and accurately reconcile daily transactions, depositing cash in the designated area.
Document spills and waste using daily par-versus-usage sheets.
Maintain knowledge of available products and upsell when appropriate.
Use tee sheets and line-ups to identify members and guests and personalize service based on their preferences.
Communicate special product requests and issues involving food quality, supplies, or presentation to the Food & Beverage Director.
Clean and sanitize the cart at the end of each shift in accordance with health code standards.
Request and restock supplies in a timely manner to maintain proper par levels.
Support fellow employees in delivering the three steps of service.
Notify management promptly of member or guest complaints and practice effective service recovery.
Follow golf etiquette when approaching golf groups.
Assist others and complete additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism, pursue personal and professional growth, and maintain required role-related certifications.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.