Beverage Cart Attendant

ClubCorp•Indian Wells, CA

4d•$10 - $12•Onsite

About The Position

The Beverage Cart Attendant delivers exceptional food and beverage service to members and guests on the golf course, in the halfway house, and in other designated service areas. The role focuses on anticipating and meeting guest needs, creating personalized experiences, supporting member retention, and coordinating with other club departments to provide consistent service. The position reports to the Director of Food & Beverage.

Requirements

Excellent communication skills and ability to follow instructions.
Strong commitment to maintaining high ethical work standards.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Ability to communicate effectively, including talking and hearing, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food & Beverage service.
Certification in alcohol and food safety awareness.
Valid driver’s license to operate a golf cart.

Responsibilities

Maintain food and beverage service standards as outlined in Invited’s training programs.
Greet members by name and introduce yourself to guests in a polite and friendly manner.
Provide timely coverage of assigned course areas, anticipating visits to each group every four to five holes.
Assist members and guests with requests and help maintain clean areas.
Stock the beverage cart with food, beverages, ice, and transaction supplies before service.
Operate the golf cart safely and follow applicable guidelines, policies, and procedures.
Collect payments and accurately reconcile daily transactions, including depositing cash in the designated area.
Document product spills and waste using daily par-versus-usage sheets.
Maintain knowledge of available products and upsell where applicable.
Use tee sheets and line-ups to identify members and guests and personalize service.
Communicate special product requests and issues concerning food quality, supplies, or presentation to the F&B Director.
Clean and sanitize the cart at the end of each shift in compliance with health code standards.
Request and restock supplies to maintain proper par levels.
Support fellow employees in delivering the 3-steps of service and contribute as a team member.
Notify management immediately of member or guest complaints and practice effective service recovery.
Follow golf etiquette when approaching golf groups.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to do the same.
Pursue personal and professional growth and maintain certifications required for the role.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.