Beverage Cart Attendant

ClubCorp•Peachtree City, GA

About The Position

The Beverage Cart Attendant delivers exceptional food and beverage service to members and guests on the golf course and in other designated areas. The role proactively engages with members and guests, anticipates their needs, supports member retention, and coordinates with other club departments to provide consistent service. The attendant stocks, operates, and cleans the beverage cart; handles payments and daily transaction reconciliation; maintains product and supply levels; and follows club, safety, health, and golf-etiquette standards. The position reports to the Director of Food & Beverage.

Requirements

  • Excellent communication skills and the ability to follow instructions.
  • Strong commitment to maintaining high ethical work standards.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to lift, carry, push, and pull up to 100 pounds occasionally.
  • Effective communication through talking and hearing, with sufficient visual acuity.
  • Additional hours are required to meet position deadlines, including weekends and/or holidays.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience in food and beverage service.
  • Certification in alcohol and food safety awareness.
  • Valid driver's license to operate a golf cart.

Responsibilities

  • Maintain exceptional food and beverage service standards in accordance with Invited training programs.
  • Greet members by name and introduce yourself to guests in a polite and friendly manner.
  • Cover assigned course areas in a timely and attentive manner, anticipating visits to each group every 4–5 holes.
  • Help members and guests with requests, including directions, and offer to dispose of trash to maintain a clean environment.
  • Stock the beverage cart with food, beverages, ice, and transaction supplies before service begins.
  • Operate the golf cart safely and follow applicable guidelines, policies, and procedures.
  • Collect payments, accurately reconcile daily transactions, and deposit cash in the designated area.
  • Document product spills and waste using daily par-versus-usage sheets.
  • Maintain knowledge of available products and upsell where appropriate.
  • Use tee sheets and line-ups to identify members and guests and provide personalized service.
  • Communicate with the Food & Beverage Director about special product requests and issues with food quality, supplies, or presentation.
  • Clean and sanitize the cart at the end of each shift in compliance with health-code standards.
  • Request and restock supplies in a timely manner to maintain appropriate par levels.
  • Support fellow employees in delivering the 3-steps of service and contribute as a team member.
  • Immediately notify management of member or guest complaints and practice effective service recovery.
  • Follow golf etiquette when approaching golf groups.
  • Assist others and take on additional tasks as assigned by management.
  • Follow company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices and encourage others to do the same.
  • Pursue personal and professional growth and maintain required role-related certifications.
  • Address challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • 401(k) retirement savings plan.
  • Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.
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