BETterment Case Manager

The Just One Project • Las Vegas, NV

1d

About The Position

The Just One Project is seeking a compassionate and motivated Veteran Housing Case Manager for its BETterment team. The role supports individuals experiencing homelessness as they navigate housing opportunities, overcome challenges, and work toward stability and independence. The case manager builds supportive relationships, advocates for clients, and helps connect them with permanent housing and essential resources.

The position involves personalized housing and stability planning, case management, assessments, referrals, and ongoing client support. The case manager works with landlords, community partners, and internal teams to help clients achieve successful housing outcomes, while maintaining timely and accurate records in HMIS, Salesforce, and other required systems. The role also includes client progress monitoring, monthly assessments, home visits as needed, and participation in team meetings and training.

Requirements

• Bachelor's degree in Social Work, Human Services, or a related field.
• At least 3 years of nonprofit experience.
• At least 3 years of experience in case management, social services, or community outreach.
• Bilingual proficiency in English and Spanish.
• Knowledge of housing resources, community services, and client-centered support practices.
• Strong communication, organization, and problem-solving skills.
• Ability to build trust, manage multiple clients, and maintain accurate documentation.
• Valid, unrestricted driver's license and reliable transportation.
• Compassionate, team-oriented attitude and genuine passion for helping others build brighter futures.

Nice To Haves

• Experience working with individuals experiencing homelessness, veterans, or other vulnerable populations.
• Experience with housing assistance programs, supportive housing, or wraparound services.
• Familiarity with SNAP benefits and community assistance programs.
• Certifications in case management, crisis intervention, or conflict resolution.

Responsibilities

• Build trusting relationships with clients and help them create personalized housing and stability goals.
• Assist clients with housing searches, applications, landlord communication, and securing permanent housing.
• Provide case management, assessments, referrals, and ongoing support.
• Connect clients with community resources, financial assistance, and essential supportive services.
• Help clients strengthen life skills, including budgeting, financial literacy, and independent living.
• Advocate for clients and guide them through challenging situations or crises.
• Collaborate with landlords, community partners, and internal teams to support successful housing outcomes.
• Monitor client progress, conduct monthly assessments, and complete home visits as needed.
• Maintain accurate and timely documentation in HMIS, Salesforce, and other required systems, including entering records within one business day of client contact.
• Participate in team meetings and trainings.

Benefits

• Employer-paid base medical, dental, and vision coverage for employees.
• Additional insurance options, including life insurance, AD&D, critical illness, accident insurance, short- and long-term disability, and pet insurance.
• 401(k) retirement plan with a 3% employer match.
• Paid time off.
• Seven floating holidays annually, subject to eligibility requirements.
• Birthday time off.
• Bereavement pay.
• Paid parental leave.
• Paid holidays in accordance with the BETterment holiday schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level