Bereavement Coordinator

Heart to Heart Hospice•Houston, TX

About The Position

The Bereavement Coordinator assesses hospice families’ bereavement needs, coordinates bereavement care with the interdisciplinary team, and provides ongoing support to hospice families. The role includes documenting assessments and support, referring families to community resources, and maintaining knowledge of public and private eligibility standards. The coordinator also participates in QAPI, trains and monitors volunteers supporting the bereavement program, submits documentation on time, and helps ensure compliance with applicable laws, Medicare regulations, and personnel policies. Other duties may be assigned as required.

Requirements

High school graduation.
Experience in bereavement and grief counseling; hospice and palliative care experience is preferred.
Working knowledge of community resources.
Good communication, interpersonal, negotiation, and public relations skills.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.

Nice To Haves

Degree or license in counseling preferred.
Experience with EMR software is a plus.
Experience in bereavement and grief counseling in a hospice and palliative care setting is preferred.

Responsibilities

Assess hospice families to identify bereavement needs, documenting findings and community resource referrals.
Maintain working knowledge of public and private eligibility standards to support professional growth and competency.
Collaborate with the interdisciplinary team to coordinate bereavement care plans and interventions.
Provide continued bereavement support to hospice families and document that support.
Participate in QAPI.
Train and monitor volunteers who support the bereavement program.
Submit all documentation in a timely manner.
Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.
Perform other duties as required.