Bereavement Administrative Coordinator
About The Position
By The Bay Health is a nonprofit established in 1975 that provides Skilled Home Health Care, Palliative Care, Adult Hospice Care, and Pediatric Care. The Bereavement Administrative Coordinator provides administrative coordination to the Bereavement Programs in compliance with organizational policies and procedures and applicable laws and regulations. This full-time position is onsite in Larkspur, California, with additional coverage at the San Francisco office as needed. The schedule is Monday through Thursday, 8:30 a.m. to 5:00 p.m. By The Bay Health follows CDPH vaccine requirements for healthcare personnel.
Requirements
- Associate degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Responsibilities
- Monitor daily clinical information system (CIS) reports and clinician communications, and coordinate daily bereavement risk and early outreach call assignments in accordance with agency policy and protocols.
- Prepare, monitor, and coordinate tracking tools, logs, and evaluations; maintain administrative and customer service compliance for group registrations and community in-services.
- Coordinate bereavement documents in DocuSign, obtain signatures, and track and scan electronic consents for counselors.
- Provide callers with accurate information about Bereavement Department services, including general protocols for bereavement counseling, grief-crisis community support, and referrals for out-of-state bereaved family members as appropriate.
- Consult with the Bereavement Services Manager as needed.
Benefits
- Competitive pay
- Generous benefits
- Supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
