Bereavement Coordinator

Heart to Heart Hospice•Houston, TX

13h

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Bereavement Coordinator assesses hospice families’ bereavement needs, coordinates and provides ongoing support, and connects families with community resources. The role collaborates with the interdisciplinary team, supports and monitors bereavement volunteers, maintains timely documentation, participates in quality improvement, and ensures compliance with applicable laws, regulations, and agency policies.

Requirements

High school graduate.
Experience in bereavement and grief counseling; grief support counseling experience is required.
Working knowledge of community resources.
Good communication, interpersonal, negotiation, and public relations skills.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.

Nice To Haves

Degree or license in counseling preferred.
Bereavement and grief counseling experience in a hospice and palliative care setting preferred.
Experience with EMR software is a plus.

Responsibilities

Assess hospice families to identify bereavement needs, documenting findings and making community resource referrals.
Maintain working knowledge of public and private eligibility standards as part of professional growth and competency.
Collaborate with the interdisciplinary team to coordinate bereavement care plans and interventions.
Provide continued bereavement support to hospice families and document that support.
Participate in QAPI.
Train and monitor volunteers who support the bereavement program.
Submit all documentation in a timely manner.
Perform other duties as required.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.