Benefits Technology Specialist

Aston Carter•Town of Colonie, NY

5d•$18 - $21•Onsite

About The Position

The Benefits Technology Specialist supports employee benefits administration and open enrollment activities during a seasonal assignment. This role focuses on configuring, maintaining, and supporting online benefits enrollment platforms while collaborating closely with internal teams, Human Resources professionals, and Benefits Administrators. The position is ideal for a detail-oriented, organized individual with experience in administrative technologies, HRIS systems, and Microsoft Excel, who can manage multiple deadlines in a fast-paced environment.

Requirements

1+ years of administrative experience or clerical work experience.
Experience working with administrative technologies
Proficiency with Microsoft Excel and Microsoft Office applications.
Strong attention to detail and accuracy in data entry and record maintenance.
Ability to manage multiple deadlines in a fast-paced environment.
Strong problem-solving skills to investigate and resolve system and enrollment issues.
Professional communication skills for interacting with internal stakeholders and client contacts.
Commitment to maintaining confidentiality and following established workflows and procedures.

Nice To Haves

Customer service experience in an office or HR environment.
Ability to support quality assurance testing and validation of system configurations.
Capability to provide project support to Benefits Technology and Benefits Administration teams.
Interest in building a long-term career path with opportunities for rapid advancement.
Motivation to contribute to a growing organization and participate in an Employee Stock Ownership Plan (ESOP).

Responsibilities

Configure, renew, and maintain employee benefits enrollment portals within a benefits administration or HRIS platform.
Support open enrollment activities, including system setup, testing, validation, and ongoing maintenance.
Investigate and troubleshoot enrollment issues, system discrepancies, and user concerns while identifying effective solutions.
Ensure accurate data entry and maintenance of internal systems and records related to employee benefits.
Follow established workflows, procedures, and project timelines to meet critical deadlines.
Provide administrative and project support to the Benefits Technology and Benefits Administration teams.
Assist with quality assurance testing and verification of benefit plan configurations within the enrollment systems.
Communicate professionally with internal stakeholders and client contacts regarding enrollment-related questions and system updates.
Maintain strict confidentiality of employee, client, and company information at all times.
Adhere to company policies, procedures, and compliance requirements related to benefits administration and data handling.