Benefits Technology Specialist

Aston Carter • Town of Colonie, NY

2d • $18 - $21 • Onsite

About The Position

Actalent is seeking a Benefits Technology Specialist to support a busy open enrollment season and help ensure employees have a seamless benefits experience. This is an excellent opportunity for someone with administrative, HR, customer service, or data management experience who enjoys problem-solving, working with technology, and managing projects in a fast-paced environment. As a Benefits Technology Specialist, you'll play a key role in supporting benefits enrollment technology and ensuring employees have access to accurate and efficient enrollment tools.

Requirements

• 1+ years of administrative, clerical, or office support experience
• Experience working with administrative technologies and systems
• Strong Microsoft Excel and Microsoft Office skills
• Exceptional attention to detail and data accuracy
• Ability to prioritize multiple tasks and meet deadlines
• Excellent problem-solving and troubleshooting abilities
• Strong written and verbal communication skills
• Commitment to maintaining confidentiality and professionalism

Nice To Haves

• Customer service experience within an office, benefits, or HR environment
• Exposure to HRIS, benefits administration, or enrollment systems
• Experience supporting system testing or quality assurance projects
• Interest in building a long-term career in HR, Benefits, Operations, or Technology
• Desire to grow within a rapidly expanding organization

Responsibilities

• Configure, update, and maintain online benefits enrollment platforms and HRIS systems
• Support open enrollment projects, including system setup, testing, maintenance, and validation
• Investigate and resolve enrollment issues, system discrepancies, and user inquiries
• Ensure accuracy of employee benefit records and system data
• Conduct quality assurance testing to verify benefit plan configurations
• Support Benefits Administration and Benefits Technology teams with special projects
• Communicate professionally with internal teams and clients regarding enrollment questions and system updates
• Follow project timelines and workflows to meet critical enrollment deadlines
• Maintain strict confidentiality of employee and client data
• Ensure compliance with company policies and benefits administration procedures

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Employee Stock Ownership Plan (ESOP)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed