Benefit Service Coordinator (Emerging Professional)
About The Position
The Partners Group (TPG) is seeking an early-career, detail-oriented professional to join their Employee Benefits team in Portland, Oregon, as a Benefits Service Coordinator. This role is part of TPG's IGNITE Program, designed to provide in-house training, exposure to business units, mentorship, and a foundation for a career in insurance. The position involves supporting the delivery of employee benefits solutions by coordinating renewals, preparing proposals, communicating with clients and carriers, and maintaining accurate records. It serves as a stepping stone for growth within the employee benefits lifecycle, potentially leading to a career as a Benefits Account Manager.
Requirements
- 0–2 years of professional or internship experience, with at least 1 year of customer service experience
- High school diploma or equivalent required
- Strong attention to detail, organization, and ability to manage multiple priorities and deadlines
- Clear and professional written and verbal communication skills
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Ability to obtain a Life & Health license within 90 days of hire, with support provided as part of onboarding
Nice To Haves
- Associate or bachelor’s degree in a relevant field preferred
- Prior experience in insurance, employee benefits, HR, or administrative support
- Familiarity with Salesforce or similar CRM systems
- Involvement in leadership roles, student organizations, or community initiatives
- Demonstrated accountability and ability to follow through on multiple requests independently
- A proactive mindset with a strong desire to learn and grow within the industry
Responsibilities
- Coordinate renewal processes by requesting carrier quotes, tracking timelines, and preparing supporting materials.
- Prepare proposals, market surveys, and client-facing deliverables that support benefits recommendations.
- Serve as a liaison between clients, carriers, and internal teams to address service requests and resolve issues.
- Support open enrollment efforts by preparing materials, coordinating logistics, and assisting with communications.
- Maintain accurate records and updates within internal systems to reflect client plan changes and decisions.
- Assist with onboarding new clients and contribute to ongoing reporting and administrative projects.
Benefits
- Generous Paid Time Off
- Medical and Dental Insurance
- Life and Disability Insurance
- Retirement plan
- Employee ownership opportunities
- Continuing Education
- Encouragement toward professional designations
- 8 hours paid volunteer time per quarter
- Charitable contributions matched by TPG
- All-company holiday volunteer day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
