Benefits Service Analyst

Marsh

6d•Onsite

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). This is an onsite position 5 days a week, located out of our Fort Lauderdale office. As our Benefits Service Analyst on the Employee Benefits team, you will: Prepare client spreadsheets and proposals such as benefits comparison, rates comparison, Total Spend Summary, employee contribution modeling, etc. Prepare client presentations including creating/updating agendas, PowerPoint presentations, copying and binding presentations, etc. as needed Support the Account Management Team with client service needs such as billing inquiries, researching claim/enrollment issues and tracking service issues through agency management system Support RFP preparation, including requesting & formatting census and preparing RFP specifications letter Input and summarize benchmarking data in MMA formatted presentation Update information in carrier system as needed (enrollments); Enter and review data in agency management system

Requirements

High school diploma or equivalent
2-15 insurance license within 90 days of hire
Proficiency with Microsoft Office Suite, including Excel, Outlook and Word
Strong verbal and written communication and presentation skills
Extremely detail-oriented, organized and proactive
Team-oriented and collaborative
Growth-minded individual
Strong copy editing and proofreading skills
Strong verbal and written communication skills
Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.
Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.
Ability to interact with various personality styles and manage requests from multiple sources.

Nice To Haves

Bachelor’s degree or higher
Bilingual (English/Spanish)
Prior Agency or Benefit Carrier experience

Responsibilities

Prepare client spreadsheets and proposals such as benefits comparison, rates comparison, Total Spend Summary, employee contribution modeling, etc.
Prepare client presentations including creating/updating agendas, PowerPoint presentations, copying and binding presentations, etc. as needed
Support the Account Management Team with client service needs such as billing inquiries, researching claim/enrollment issues and tracking service issues through agency management system
Support RFP preparation, including requesting & formatting census and preparing RFP specifications letter
Input and summarize benchmarking data in MMA formatted presentation
Update information in carrier system as needed (enrollments); Enter and review data in agency management system