Benefits Service Analyst

Marsh McLennan•Fort Lauderdale, FL

2d•Onsite

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Benefits Service Analyst on the Employee Benefits team, you will prepare client spreadsheets and proposals such as benefits comparison, rates comparison, Total Spend Summary, employee contribution modeling, etc. You will also prepare client presentations including creating/updating agendas, PowerPoint presentations, copying and binding presentations, etc. as needed. Support the Account Management Team with client service needs such as billing inquiries, researching claim/enrollment issues and tracking service issues through agency management system. Support RFP preparation, including requesting & formatting census and preparing RFP specifications letter. Input and summarize benchmarking data in MMA formatted presentation. Update information in carrier system as needed (enrollments); Enter and review data in agency management system.

Requirements

High school diploma or equivalent
2-15 insurance license within 90 days of hire
Proficiency with Microsoft Office Suite, including Excel, Outlook and Word
Strong verbal and written communication and presentation skills
Extremely detail-oriented, organized and proactive
Team-oriented and collaborative
Growth-minded individual
Strong copy editing and proofreading skills
Strong verbal and written communication skills
Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.
Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.
Ability to interact with various personality styles and manage requests from multiple sources.

Nice To Haves

Bachelor’s degree or higher
Bilingual (English/Spanish)
Prior Agency or Benefit Carrier experience

Responsibilities

Prepare client spreadsheets and proposals such as benefits comparison, rates comparison, Total Spend Summary, employee contribution modeling, etc.
Prepare client presentations including creating/updating agendas, PowerPoint presentations, copying and binding presentations, etc. as needed
Support the Account Management Team with client service needs such as billing inquiries, researching claim/enrollment issues and tracking service issues through agency management system
Support RFP preparation, including requesting & formatting census and preparing RFP specifications letter
Input and summarize benchmarking data in MMA formatted presentation
Update information in carrier system as needed (enrollments)
Enter and review data in agency management system