Benefits Operations Manager

Four Winds Casinos•New Buffalo Township, MI

About The Position

Responsible for administering employee benefits and workers’ compensation. The Benefits Operations Manager develops cost-control procedures, administers benefit programs, evaluates the company’s benefits against those of other employers, and recommends new or revised plans to maintain the company’s competitive position. The role works with a benefits broker and management on plan costs and cost sharing, implements approved changes, communicates benefit information to employees, conducts meetings and seminars, and advises employees and management on benefits. It also promotes wellness-program participation, prepares benefit documentation with legal consultation, coordinates changes with insurers and other administrators, and oversees compliance with applicable laws and regulatory filings, including ERISA requirements. The position supervises benefits specialists and promotes a respectful, communicative, and developmental workplace. It requires a Level 2 Gaming License. The work environment is usually quiet to moderate in noise and is typically smoky. Physical demands include regularly talking or hearing; frequently standing, walking, sitting, and handling objects; and occasionally reaching with the hands and arms.

Requirements

Five years of experience in benefits, training, or an equivalent combination of education and experience.
Computer literacy in Microsoft Excel and Word or related software.
Strong organizational skills.
Ability to read, analyze, and interpret complex technical, financial, and legal documents.
Ability to write effective letters, memos, speeches, and articles and communicate effectively with employees, guests, regulators, business contacts, management, and public groups.
Ability to perform basic arithmetic and work with probability and statistical inference.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions involving abstract and concrete variables.
Must obtain or hold a Level 2 Gaming License.

Nice To Haves

Bachelor’s degree or equivalent in a related field.
Excellent oral and written communication skills.

Responsibilities

Develop cost-control procedures to provide maximum coverage at the least possible cost to the company and employees.
Administer employee benefit programs, including retirement plans, medical and dental plans, EAP, term life insurance, temporary disability programs, and accidental death policies.
Evaluate and compare company benefits with those of other employers using plans, surveys, and other information; plan or participate in surveys, analyze results, and recommend actions to management.
Develop specifications for new plans or modify existing plans to maintain the company’s competitive position in the labor market.
Work with the benefits broker to develop cost information for new plans and recommend employer-employee cost sharing to management.
Implement approved plans and changes by preparing communications and conducting employee meetings and enrollment for optional plans.
Conduct employee benefit seminars, revise and reissue benefits communications, and advise and counsel management and employees about existing benefits.
Promote and encourage participation in wellness programs.
Prepare and execute benefit documentation with legal consultation, and instruct insurers, trustees, and other outside administrators to implement program changes.
Ensure prompt and accurate compliance with benefit-program requirements.
Ensure company compliance with ERISA and supervise preparation of reports and applications required by federal and state agencies.
Review changes in state and federal benefits laws and report necessary or suggested changes to management.
Coordinate company benefits with government-sponsored programs.
Supervise benefits specialists.
Promote mutual respect, employee communication, conflict resolution, training and development, and clear explanations of workplace practices.