Benefits Manager

North Texas Tollway Authority•San Jose, CA

1d•$128,731

About The Position

The Benefits Manager assists in the strategic design, administration, and compliance of NTTA’s employee benefits programs, ensuring alignment with organizational goals and regulatory requirements. The role oversees vendor relationships, manages benefits operations, and partners with HR leadership to deliver a competitive and cost-effective Total Rewards strategy that supports employee engagement and retention. The position manages health, dental, vision, life, disability, retirement, and wellness programs; oversees open enrollment; administers retirement plans; and ensures benefits compliance and governance. It also serves as a liaison to providers and brokers, supports employees with benefits questions, and partners with Recruiting to communicate benefits to candidates. The Benefits Manager collaborates with HR leadership on Total Rewards strategy, benchmarking, and cost analysis. The role supports the Workday benefits-module implementation and April 2026 go-live, contributes to HR roadmap projects, and may supervise or partner with HR staff. It also works with HRIS on Workday benefits data integrity and audit reports.

Requirements

Bachelor’s degree in human resources, Business Administration, or a related field.
At least 7 years of progressive experience in benefits administration and compliance.
Strong knowledge of benefits regulations and best practices within the public sector is preferred.
Excellent analytical, negotiation, and vendor management skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Exceptional communication and interpersonal skills.
Must be eligible to lawfully work in the United States immediately; H-1B visa sponsorship is not available.

Nice To Haves

Experience in government or public-sector organizations.
Familiarity with HRIS systems; Workday experience is strongly preferred.
CEBS or a similar designation.
Strong knowledge of benefits regulations and best practices within the public sector.

Responsibilities

Manage health, dental, vision, life, disability, retirement, and wellness programs.
Oversee annual open enrollment and ensure accurate and timely processing of benefit elections.
Administer defined contribution and deferred compensation retirement programs; ensure governance and fiduciary compliance with plan documents and regulations.
Partner with Finance and vendors to monitor retirement plan performance and provide employee education on retirement options.
Ensure compliance with federal, state, and local regulations, including IRSACA, PHI, COBRA, FMLA, and USERRA; maintain documentation and reporting for audits and regulatory filings.
Serve as a primary liaison with benefits providers and brokers; assist with contract negotiations and monitor service-level agreements to optimize cost and quality.
Participate in related budget processes.
Provide benefits guidance and education to employees and resolve escalated benefits issues and inquiries in a timely manner.
Partner with Recruiting to communicate benefits offerings to prospective candidates and provide input on benefits-related job-posting and candidate materials.
Collaborate with HR leadership on Total Rewards strategy, benchmarking, and cost analysis.
Support the Workday benefits-module implementation and readiness for the April 2026 go-live.
Contribute to compensation and benefits integration projects as part of NTTA’s HR roadmap.
May supervise or partner with HR staff on benefits and ensure cross-training within HR.
Collaborate with HRIS on the Workday benefits module, data integrity, and audit reports.