COBRA Benefits Operations Manager

Marsh McLennan•Greenville, SC
•Hybrid

About The Position

The COBRA Benefits Operations Manager leads and is responsible for an important service function within the COBRA Practice. This is a senior management role on the Flex Practice Management Team and reports directly to the Practice Leader. It is a single-incumbent position.

Requirements

  • Bachelor's degree or equivalent education and related training.
  • COBRA benefits experience.
  • Team leadership and training experience.
  • Strong client relations skills, including excellent communication skills, service orientation, a cooperative nature, and tactfulness in resolving client and company problems.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office Suite and Adobe.
  • Ability to travel, occasionally overnight.
  • Act with responsiveness, urgency, and professionalism in all matters.

Nice To Haves

  • COBRA administration experience.
  • Third-party administration experience.

Responsibilities

  • Lead and oversee an important service function within the COBRA Practice.
  • Provide team leadership and training.
  • Address client and company problems with strong client service, communication, cooperation, and tact.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
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