Benefits Manager

Generali Global AssistancePembroke Pines, FL
Hybrid

About The Position

The Benefits Manager will lead the strategic design, implementation, and administration of comprehensive employee benefits programs across Generali Global Assistance�s North American subsidiaries. Reporting to the VP of Human Resources, this role will ensure that benefits offerings are competitive, cost-effective, compliant, and aligned with organizational goals. The Benefits Manager will serve as a key advisor to leadership, manage vendor relationships, and champion employee education and engagement around benefits.

Requirements

  • High School Diploma or Equivalent (GED) required.
  • B.A. or B.S. degree in finance/economics/accounting.
  • 8+ years of progressive experience in benefits administration
  • Deep knowledge of benefits regulations, plan design, and vendor management.
  • Strong analytical, communication, and project management skills.
  • Proven ability to lead cross-functional initiatives and drive strategic outcomes.

Nice To Haves

  • Experience in a multi-location or global organization.
  • Professional certification (e.g., CEBS, PHR, SPHR).
  • Proficiency in HRIS and benefits administration platforms.
  • Advanced Excel and data analysis skills.

Responsibilities

  • Develop and execute a long-term benefits strategy that supports talent attraction, retention, and employee well-being.
  • Evaluate and recommend enhancements to existing benefits programs, balancing cost control, compliance, and employee satisfaction.
  • Lead annual benefits planning, including open enrollment, plan renewals, and vendor negotiations.
  • Oversee relationships with benefits vendors, brokers, and consultants to ensure optimal service delivery and cost efficiency.
  • Ensure compliance with federal, state, and local regulations (e.g., ACA, ERISA, FMLA, ADA, COBRA), including California-specific requirements.
  • Manage audits, reporting, and documentation to maintain regulatory compliance and readiness.
  • Direct the administration of health, wellness, retirement (401(k)), and leave of absence programs.
  • Ensure accuracy of benefits data and systems, including enrollment, eligibility, and billing.
  • Lead benefits-related financial operations, including invoice reconciliation and budget forecasting.
  • Oversee the administration, governance, and ongoing management of pension and retirement benefit programs, ensuring compliance, accuracy, and alignment with organizational objectives.
  • Maintain pension plan documentation, filings, and vendor relationships while supporting employee education and engagement related to retirement benefits.
  • Design and deliver comprehensive benefits education initiatives, including onboarding, open enrollment, and ongoing communications.
  • Serve as a senior point of contact for escalated employee inquiries and complex claims issues.
  • Promote a culture of health and well-being through targeted programs and partnerships.
  • Collaborate with HR, Finance, Legal, and other departments to align benefits strategy with broader organizational goals.

Benefits

  • Generous Employer contribution for health, dental, and vision insurance
  • Paid Maternity and Paternity Leave
  • Scholarship Program for Employee Dependents
  • Company match on 401k
  • Employee Assistance Program (EAP)
  • Company paid short-term and long-term disability insurance
  • Company paid life insurance
  • Voluntary Pet Insurance
  • Voluntary Legal Benefit
  • Discounts on travel insurance
  • Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)
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