Benefits Manager

Cable ONE•Remote AZ, AZ

3d•Remote

About The Position

The Benefits Manager administers employee benefit programs and oversees annual enrollment, plan changes, implementations, and vendor transitions. The role manages benefit-plan billing and the exchange of data, invoices, and payments among employers, carriers, and participants. It monitors benefits interfaces and system outputs, investigates discrepancies, and coordinates corrections, while conducting audits and reconciliations to maintain accurate eligibility, enrollment, contribution, deduction, and vendor data. The position ensures timely remittance of 401(k) contributions and resolves complex benefit issues involving eligibility, enrollment, coverage, claims, contributions, and deductions. It applies applicable laws and regulations, including ERISA, HIPAA, COBRA, the ACA, and the Internal Revenue Code, and handles required filings, disclosures, testing, audits, reconciliations, and compliance documentation. Responsibilities also include monitoring regulatory changes, identifying and addressing compliance and operational risks, and electronically filing Form 5500 through the Department of Labor's EFAST2 system, including distributing the annual Summary Annual Report. The Benefits Manager reviews, negotiates, and manages vendor contracts with Legal and Procurement; monitors vendor obligations and performance; and analyzes plan performance, utilization, cost, and operational effectiveness. The role develops associate communications, procedures, training, and benefits resources, and leads benefits projects and process improvements with internal and external stakeholders. Remote work may be considered for candidates in the listed states.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience.
Seven or more years of employee benefits administration experience.
Strong knowledge of employee benefit regulations and demonstrated experience applying them in day-to-day operations.
Experience managing benefits enrollments, system interfaces, data audits and reconciliations, plan implementations, compliance activities, vendor contracts, and complex benefits issues.
Strong analytical, project-management, problem-solving, contract-management, and communication skills.
Proficiency with Workday, benefits administration systems, and Microsoft Office.

Responsibilities

Administer benefit programs and manage annual enrollment, plan changes, implementations, and vendor transitions.
Configure and administer billing processes for employee benefit plans, managing data, invoices, and payments among employers, insurance carriers, and plan participants.
Monitor benefits interfaces, data feeds, and system outputs; identify discrepancies, investigate root causes, and coordinate corrections.
Perform audits and reconciliations to maintain accurate eligibility, enrollment, contribution, deduction, and vendor data.
Ensure timely remittance of 401(k) contributions, depositing funds within 3 to 5 business days.
Resolve complex eligibility, enrollment, coverage, claims, contribution, and deduction issues.
Interpret and apply ERISA, HIPAA, COBRA, ACA, Internal Revenue Code requirements, plan documents, contracts, and company policies.
Electronically file Form 5500 through the Department of Labor's EFAST2 system for retirement and welfare benefit plans, including distributing the annual Summary Annual Report.
Monitor regulatory changes and translate requirements into processes, system updates, controls, notices, and communications.
Complete required filings, disclosures, testing, audits, reconciliations, and compliance documentation.
Identify compliance and operational risks and implement timely corrective actions.
Review, negotiate, and manage benefit vendor contracts in partnership with Legal and Procurement, including fees, service levels, performance guarantees, renewal terms, and regulatory requirements.
Monitor contractual obligations, vendor performance, and deliverables and address service or compliance issues.
Analyze plan performance, utilization, cost, and operational effectiveness.
Develop associate communications, procedures, training, and benefits resources.
Lead benefits projects and process improvements with internal and external stakeholders.

Benefits

Medical, dental, and vision plans beginning on the first day of employment.
Life insurance for the associate, spouse, and children.
Paid time off, including vacation, holidays, and personal/sick days.
401(k) with a 100% company match starting on the first day of employment, up to 5% of eligible compensation.
Group Legal plan with Identity Theft Protection.
Tuition reimbursement up to $5,250 in the first year.
Annual community support to organizations across the U.S.
Associate recognition and awards programs.
Advancement opportunities.
Collaborative work environment.