Benefits Manager

The Hilldrup Companies•Stafford, VA

About The Position

The Benefits Manager administers and coordinates the organization’s employee benefits programs, ensuring they are effectively managed, compliant, aligned with organizational needs, and supported by a positive employee experience. The role provides education, communication, and support to employees. Responsibilities include managing benefits administration and enrollment; coordinating with vendors, brokers, and third-party administrators; supporting renewals and vendor evaluations; maintaining compliance documentation; responding to employee questions; contributing to wellness initiatives; maintaining benefits data and reports; and partnering with HRIS and payroll teams to support accurate data and benefits processes. Systems such as ADP may be used for benefits administration. Hilldrup operates facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia, and Florida, and has over 500 employees. The company provides domestic and international moving, logistics, and workplace solutions services. The position is described as office-based or hybrid, and minimal travel may be required.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
  • 3–5 years of experience in benefits administration or a related HR field.
  • Working knowledge of benefits regulations, including ERISA, ACA, COBRA, and HIPAA.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities and meet deadlines.

Nice To Haves

  • Experience with ADP or similar HRIS systems.
  • Professional certification such as CEBS, PHR, SHRM-CP, or similar.

Responsibilities

  • Administer day-to-day operations of employee benefits programs, including medical, dental, vision, life, disability, retirement, and wellness initiatives.
  • Support annual open enrollment, including preparation, system setup, and employee communications.
  • Ensure accurate enrollment, changes, and terminations in benefits systems.
  • Serve as a point of contact for benefits vendors, brokers, and third-party administrators.
  • Help resolve employee issues with providers and escalate issues when necessary.
  • Support benefits renewals and vendor evaluations.
  • Ensure compliance with applicable federal, state, and local regulations, including ERISA, ACA, COBRA, and HIPAA.
  • Maintain plan documents, summary plan descriptions, and required notices.
  • Assist with audits and required filings.
  • Respond to employee benefits inquiries and provide guidance on plan options.
  • Help develop and distribute benefits communications and educational materials.
  • Support wellness initiatives and employee engagement efforts.
  • Maintain accurate benefits data and support reporting needs.
  • Help track benefits utilization and costs.
  • Support budgeting and renewal analysis processes.
  • Partner with HRIS and payroll teams to ensure data accuracy and system functionality.
  • Assist with benefits audits, reconciliations, and process improvements.
  • Use systems such as ADP to manage benefits administration, as preferred.
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