Benefits Manager

Mobile Communications America•Spartanburg, SC

18d•Hybrid

About The Position

The Benefits Manager leads Mobile Communications America’s benefits programs, operations, broker and vendor partnerships, annual renewals, and cost-management initiatives. Working closely with HR, Finance, Payroll, brokers, and benefit providers, the role ensures benefits programs are competitive, cost-effective, and aligned with employee and business needs. The Benefits Manager oversees a Benefits Specialist and provides leadership, guidance, and development to support effective benefits administration. As a key advisor within the Total Rewards team, the Benefits Manager helps improve employee experience, healthcare navigation, wellness programs, and long-term benefits planning. The role uses data and market trends to make informed recommendations and supports benefits strategy, compliance, reporting, budgeting, employee education, and related projects.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 4 years of progressive benefits experience.
Experience leading or supporting annual benefits renewals.
Experience managing broker and vendor relationships.
Experience with self-funded health plans.
Demonstrated ability to lead projects, influence decision-making, and develop recommendations using data and analytics.
Strong analytical, project management, communication, and leadership skills.
Knowledge of health and welfare benefits and applicable regulations.

Nice To Haves

Experience leading, mentoring, or developing team members.
Exposure to mergers and acquisitions, including benefits due diligence and employee integration activities; this is a plus but not required.

Responsibilities

Lead annual benefits renewal planning, strategy development, and implementation.
Partner with brokers, carriers, consultants, and benefit vendors to develop and execute benefits strategies.
Use claims, utilization, and cost analytics to identify trends, manage risk, and improve program effectiveness.
Develop recommendations related to plan design, employee contributions, and cost-containment initiatives.
Support benefits reporting, budgeting, and strategic planning.
Partner with retirement plan advisors, recordkeepers, and vendors on the company’s 401(k) strategy, governance, and employee education initiatives.
Oversee wellness, advocacy, healthcare navigation, and employee well-being programs.
Lead Open Enrollment strategy, employee communications, and benefits education initiatives.
Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations.
Supervise, coach, and develop the Benefits Specialist and ensure effective day-to-day benefits operations.
Support benefits-related projects, system enhancements, and acquisition integration activities as needed.