Benefits Enrollment Specialist

Milliman•Omaha, NE

11d•Remote

About The Position

As an Enrollment Specialist, you will champion customer outcomes through education, enrolling, and ongoing communication and use these experiences to create retention strategies. Your strengths in soft skills will foster trustworthy relationships and enhance our customers’ experiences. In this role, you will be involved in consulting with and educating individual health insurance consumers, demonstrating Milliman’s values at every touch point, and delivering proactive support and guidance leading to their success. Through these responsibilities you will bring new life to an individual’s shopping experience and be a key influencer in our industry-recognized service model. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to build with us in that mission.

Requirements

Comfortable communicating with a variety of stakeholders including employees, client decision makers, insurance carriers, and brokers.
Current life & health insurance license or ability to obtain within a short timeframe.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Nice To Haves

Health insurance industry experience in employee benefits and/or personal insurance is highly preferred.
2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role is a plus.
Former Milliman interns may be preferred candidates.

Responsibilities

Champion customer outcomes through education, enrolling, and ongoing communication.
Use customer experiences to create retention strategies.
Foster trustworthy relationships and enhance customer experiences through soft skills.
Consult with and educate individual health insurance consumers.
Demonstrate Milliman’s values at every touch point.
Deliver proactive support and guidance leading to customer success.
Bring new life to an individual’s shopping experience.
Be a key influencer in our industry-recognized service model.

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions.
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays – A minimum of 10 paid holidays per year.
Family Building Benefits – Includes adoption and fertility assistance.
Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D – 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability – Fully paid by Milliman.