Enrollment Specialist

Salud Family Health•Longmont, CO

12h•$19 - $21•Hybrid

About The Position

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay. The Enrollment Specialist performs one-on-one enrollment visits with patients both over the phone and in person to provide important information on Salud’s services and policies and to help clients apply for any health coverage programs and insurances they may qualify for. The Enrollment Specialist's role is crucial in making sure health coverage for both patients and community members are accessible and affordable. Programs and insurances an ES assists clients to apply for include but are not limited to: Health First Colorado Medicaid, Child Health Plan Plus (CHP+), Connect for Health Colorado insurance plans, and the sliding fee scale discount programs Colorado Indigent Care Program (CICP) and Salud’s Clinic Rate program. Enrollment visits are offered via tele-enrollment (over-the-phone appointments) as well as in-person at a Salud clinic. Enrollment Specialists may be required to work from home performing tele-enrollment as well as travel to clinics to perform in-person enrollment visits. Our Mission is to provide a quality, integrated healthcare home to the communities we serve.

Requirements

Bilingual English/Spanish required
Proficient computer skills including MS Word, Outlook, and internet use and research
Ability to explain confusing health coverage concepts in a way that the general population can understand
Ability to prioritize tasks and pro-actively problem-solve barriers to getting clients successfully enrolled in health coverage
Sensitivity to low-income and ethnic minority communities is a must
High school diploma or GED required
Minimum 1 year of experience in a directly related field or in the performance of similar duties and responsibilities

Nice To Haves

Knowledge of Health First Colorado Medicaid, CHP+, CICP and Connect for Health Colorado program rules preferred
Associate’s Degree or two years toward a BS or BA preferred

Responsibilities

Perform one-on-one enrollment visits with patients both over the phone and in person
Provide important information on Salud’s services and policies
Help clients apply for any health coverage programs and insurances they may qualify for
Assist clients to apply for Health First Colorado Medicaid, Child Health Plan Plus (CHP+), Connect for Health Colorado insurance plans, and the sliding fee scale discount programs Colorado Indigent Care Program (CICP) and Salud’s Clinic Rate program
Work from home performing tele-enrollment
Travel to clinics to perform in-person enrollment visits

Benefits

Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums, especially given rich benefits
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program