Benefits Enrollment Agent | Entry Level | Remote

Spade Recruiting • Lubbock, TX

1d • Remote

About The Position

Build a Career With Flexibility, Growth, and Purpose. If you’re looking for an opportunity where you can work from home, develop professionally, and make a meaningful difference for working families, this could be a strong fit. Our team works with members of organizations throughout the U.S. and Canada, helping individuals and families understand programs designed to provide additional protection and long-term peace of mind. There is no cold calling or door-to-door prospecting. The members you’ll speak with have already expressed interest and requested information. Your role is to connect with them, understand their needs, answer their questions, and guide them through the process in a professional and easy-to-understand way.

Requirements

• Dependable
• Organized
• Comfortable communicating with others
• Willing to learn
• Strong communication and active-listening skills
• Enjoy interacting with and helping people
• Professional, approachable, and service-oriented
• Manage your time and responsibilities effectively
• Comfortable using email, video conferencing, and online systems
• Can stay focused and productive while working independently
• Take initiative and consistently follow through
• Receptive to coaching and feedback
• Want to continue developing professionally

Nice To Haves

• Previous experience in customer service, hospitality, retail, call centers, administration, or sales

Responsibilities

• Connect with members who have requested information
• Schedule, organize, and confirm virtual appointments
• Conduct consultations by phone or video conference
• Ask questions to better understand individual needs and priorities
• Clearly explain available programs and benefit options
• Answer questions and provide professional guidance
• Assist members with digital applications, forms, and documentation
• Maintain accurate client records and appointment notes
• Complete follow-ups and provide continued assistance
• Participate in team meetings, training, and professional development

Benefits

• Weekly compensation
• Performance-based bonus opportunities
• Flexible remote work structure
• Professional and leadership development
• Support from experienced team members
• Performance-based advancement opportunities
• Long-term career growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed