Entry-Level Benefits Advocate

OPOC.us•Worthington, OH

1d•Onsite

About The Position

OPOC.us (One Point of Care) is seeking full-time Benefits Advocate to join the team in our Worthington, OH location. We are looking for a positive, compassionate, high-energy individual who is client focused and enjoys working in a team environment. Successful candidates will have strong critical thinking and problem-solving skills, a willingness to learn, and a commitment to achieving the best possible outcomes for our clients. We are hiring a new class of Benefits Advocates to join OPOC.us on Monday, October 5th, 2026.

Requirements

Excellent written and verbal communication skills, externally as well as internally.
Strong organizational skills and the ability to document and maintain records of client interactions, transactions, comments, and concerns.
Attention to detail and problem-solving skills.
Computer literacy and a working knowledge of office equipment, like printers and fax machines.

Nice To Haves

Prior experience in service-related industry and client care a plus.

Responsibilities

Responding to a wide range of inquiries and unique needs surrounding all levels of employee benefits.
Outlining benefits and coverage available to our clients.
Reviewing billing and claims for accuracy.
Performing administrative duties as required.
Supporting team members with exceptional intra-personal skills.

Benefits

Competitive wage and benefits package
Opportunity for growth for driven individuals
401K with company matching
Medical insurance
Dental insurance
Vision insurance
Company paid life insurance
8 paid holidays plus generous paid time off
Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program
Onsite gym and health coaching
Opportunity to grow and develop in a supportive and positive work environment