Remote Benefits & Client Support Representative (Entry-Level)

American Income LifeMahwah, NJ
Remote

About The Position

We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career. As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships. No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed. Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options. If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.

Requirements

  • An excellent communicator with strong interpersonal skills
  • Self-motivated and willing to learn
  • Positive, professional, and dependable
  • Comfortable working independently in a remote environment
  • Organized and able to manage appointments and client follow-ups
  • Interested in developing professionally and growing into leadership opportunities

Responsibilities

  • Meet virtually with clients to discuss available benefit options
  • Help individuals and families understand and enroll in eligible programs
  • Provide professional, friendly customer service
  • Build and maintain strong client relationships
  • Coordinate client appointments and maintain accurate records
  • Follow established processes and systems with support from experienced mentors
  • Participate in weekly coaching, team meetings, and professional development

Benefits

  • 100% remote work
  • Flexible scheduling
  • Comprehensive training
  • Ongoing mentorship and coaching
  • Career advancement opportunities based on performance
  • Recognition and performance-based bonus opportunities
  • Supportive team environment
  • Opportunities to develop leadership skills
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