Benefits Coordinator

First StudentCincinnati, OH
Onsite

About The Position

Responsible for first tier employee service supporting all health and welfare plans. Handles ongoing inquiries of all health and welfare plans working with Payroll, Benefits Administration Center, locations, and other third-parties as required.

Requirements

  • High School Diploma or equivalent required
  • Minimum of 2 years of experience in an administrative support role.
  • Experience in a compensation, benefits, and/or payroll environment is preferred.
  • Strong analytical and organizational skills with attention to detail and a focus on data quality.
  • Proficiency with Microsoft Office, particularly Excel (e.g., PivotTables and VLOOKUP), preferred.
  • Demonstrated ability to manage time effectively and handle multiple priorities.
  • Self-motivated and proactive, with the ability to work independently and collaboratively to resolve issues and support customer satisfaction.
  • Ability to communicate clearly and effectively, both verbally and in writing, with all levels of the organization and with external customers.
  • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

Nice To Haves

  • Associate’s Degree or Bachelor’s degree in Human Resources, Finance, Business Administration or related field (preferred)

Responsibilities

  • Respond to all employee inquiries from the Benefits Center
  • Assist with administration of state and Company disability plans.
  • Perform routine periodic audits of various aspects of the health and welfare plans (e.g., payroll deductions, set up of plan offerings, position changes, etc.)
  • Assist in identifying eligibility and pricing setup issues.
  • Handle department duties such as mail, copying, filing, etc.
  • Perform specialized internal data requests as needed
  • Other duties as assigned
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