Benefits Coordinator

PSA Airlines•Charlotte, NC

1d•Onsite

About The Position

Let your career take off with PSA Airlines. PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Requirements

High School Diploma or equivalent.
At least 2 years of experience in a business office, utilizing Microsoft Office programs.
Knowledge of FMLA, ADA, COBRA, ACA and HIPPA.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the US.

Nice To Haves

Experience working in human resources department or in benefits related field.
Experience working with Workday or another HRIS.

Responsibilities

Assist with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, flexible spending accounts, health savings accounts, Employee Assistance (EAP), 401(k) and COBRA.
Advise employees on eligibility, plan design and enrollment processes.
Respond to benefits inquiries in a professional and timely manner, providing information and assistance to employees and leadership as needed.
Perform group benefit plan administration tasks including processing new hire and life event changes, dependent verifications and maintain HRIS system.
Perform audits of enrollment and coverage using reports from HRIS system and from benefit vendor websites.
Perform payroll audits of benefit deductions for each pay cycle and coordinate with payroll team to prevent errors.
Manage benefit eligibility and collection of premiums for team members out on a leave of absence.
Owner of HRIS system benefit event debugging and testing.
Serve as liaison to employees and insurance carriers regarding employee benefit enrollment discrepancies and escalated claims issues.
Lead new hire benefits communications including regulatory notices, new hire information packets and enrollment notices, dependent verifications, and enrollment reminders.
Responsible for benefit enrollment verifications and claims requests from the Center for Medicare Services (CMS).
Ensures timely and accurate compliance reporting to CMS agencies.
Administrator of court ordered medical support notices.
Assist with annual open enrollment including attending education sessions, drafting communications, and troubleshooting enrollment problems for team members.
Collaborate with other departments to development of employee communications and presentations.
Conduct benefits education presentations, as needed.
Provide ideas and incorporate changes with the wellness program initiatives.
Cross-train and serve as backup to other benefit functions as directed by department management.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

Benefits

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional