Benefits Coordinator (Part-Time)

Graybar•Clayton, MO

5d•Onsite

About The Position

The Benefits Coordinator will maintain and oversee benefits-related data, processes, escalations, and file feed management. This position encompasses traditional health & welfare benefits, as well as retirement programs (pension, profit sharing), financial wellness offerings (student loan reimbursement), charitable giving initiatives, and other employee-centric rewards programs. The role provides support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits and employee programs within the Total Rewards department.

Requirements

3 years’ experience in Benefit coordination and customer service
High school diploma or GED
Strong verbal and written communication skills
Customer service skills
Advanced Microsoft Office Suite skills
Advanced research and problem-solving skills
Ability to multitask
Ability to prioritize and meet deadlines

Nice To Haves

4-5 years’ experience
Prior Company experience
Four-year degree
Knowledge of the Company's policies and procedures
Knowledge of Workday and HRIS
Knowledge of benefits and employee programs within Total Rewards, including pension

Responsibilities

Support end-to-end administration of Total Rewards programs, including pension, profit sharing, charitable contributions, student loan reimbursement, and other employee benefit offerings.
Conduct benefit calculations and validations (e.g., pension), coordinate communications, and ensure accurate setup and delivery of program benefits.
Serve as a primary point of contact for employees, managers, and vendors—responding to inquiries, resolving issues, and providing clear, timely communication across all levels of the organization.
Partner with internal teams (HR, Payroll, Finance, IT) and external vendors to manage program operations, troubleshoot escalations, and ensure seamless service delivery.
Analyze and reconcile vendor data and invoices by running reports, leveraging Excel to manipulate and validate data, identifying discrepancies, and driving resolution through to payment.
Maintain and audit system data to ensure accuracy, compliance, and alignment across platforms.
Create and maintain process documentation while identifying opportunities to streamline workflows and enhance the employee experience.
Contribute to projects and continuous improvement initiatives that strengthen Total Rewards programs and operational efficiency.
Support training, mentoring, and knowledge sharing within the team; participate in quality assurance activities such as peer audits (e.g., pension calculations, data reviews).
Perform advanced benefits administration functions, including oversight of file feed management, resolution of escalated issues, audit execution, and complex reporting and data analysis.