Benefits Coordinator (Part-Time)

Graybar•Chesterfield, MO

4d•Onsite

About The Position

The Benefits Coordinator will be responsible for the administration of the vehicle reimbursement program (FAVR). This role involves ensuring participant eligibility and enrollment, coordinating with vendors for IRS compliance, assisting managers with questions and follow-up, processing monthly payments, maintaining process documentation, responding to inquiries via ServiceNow, and performing ad hoc reporting and audits.

Requirements

3 years’ experience in customer service
4-5 years’ experience: prior company experience
Four-year degree
Knowledge of Workday and HRIS
Strong verbal and written communication skills
Customer service skills
Advanced Microsoft Office Suite skills.
Advanced research and problem-solving skills
Ability to multitask
Ability to prioritize and meet deadlines

Responsibilities

Ensure eligibility and enrollment of participants.
Close coordination with vendors to ensure program compliance with the IRS.
Assist Managers with questions and follow-up on required tasks and communications.
Process monthly payment through the vendor portal on the 10th of every month.
Maintain process documentation.
Respond to inquiries through the ticket system ServiceNow.
Ad hoc reporting as needed for district oversight.
Utilize system reports to conduct audits and perform data analysis.