Benefits Coordinator

Cook Group • Bloomington, IN

3d

About The Position

The Benefits Coordinator is responsible for supporting the insurance department by communicating the benefits of the Healt h Plan and Flexible Spending Accounts, processing claims, and providing customer support to providers, Cook Group employees and the i r dependents.

Requirements

• High School Diploma or equivalent
• General knowledge of the fundamentals of health insurance required
• Experience or knowledge of medical coding & medical terminology
• Works under general office environmental conditions
• Sitting for extended periods of time , util i zes close visual acuity for working with computers, etc.
• Occasionally to stand; walk a nd stoop , kneel or crouch
• Able to l i ft 20+ pounds occasionally

Nice To Haves

• Associate's or Bachelor's Degree preferred

Responsibilities

• Develop thorough understanding of the Cook Group Health Plan
• Open and organize mail including: file claims, and other correspondence
• Answers telephone calls/emails/portal inquiries to the Department and responds by: Addressing and resolving participant and third party questions, concerns, complaints and requests in an efficient, prompt and courteous
• Process claims accurately and timely manner
• Substantiate FSA claims
• Must maintain absolute confidentiality at all times
• Must manage time effectively and meet deadlines
• Must work and interact effectively and profe ss ionally wi t h and for others throughout various levels
• Maintain regular and punctual attendance
• Must maintain company quality and quantity standards
• Must have effective oral and written communication skills
• Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal
• Must strictly adhere to the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, HIPPA

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED