Benefits Coordinator

Surgery Partners Careers•Durango, CO

1d•Onsite

About The Position

This position is responsible for the coordination of benefits, authorization of scheduled procedures and the management of accurate payment information. Interacts directly with patients, families assure appropriate payment arrangements are made prior to services being rendered.

Requirements

High School Diploma or the equivalent
2-3 years’ years medical billing experience required.
Ability to work independently, confidentially and accurately.

Responsibilities

Displays excellent customer service standards in daily operations specifically pertaining to scheduling and insurance information dissemination to patients.
Contacts all patients within 48 hours of surgery/imaging being scheduled at Animas Surgical Hospital to notify the patient they have been scheduled, their current benefits, authorization status and any amount owed on date of service.
Assure accurate and timely notes are kept on all accounts to provide any staff subsequently working them to be fully aware of the patient’s circumstances.
Ensures all estimate letters are prepared and informs patients of the estimate and signed by patient or guardian.
Ensures all add on cases have benefits checked and authorization obtained prior to case start time.
Responsible for all in hospital payment collections.
Responsible for obtaining all authorizations coming from the ED.
Communicates and interfaces with patients, providers, staff and others to ensure high-quality customer service.
Is responsible for prioritization of tasks and workflow.
Communicates collaboratively with team leaders to resolve issues and develop systems to facilitate the overall functions of the job and the customer relations department.
Assists clerical staff with financial issues.
Other duties as assigned.
Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.