Benefits Coordinator

The Greenbrier Hotel

About The Position

This role is responsible for managing and coordinating employee benefits for Hotel, Clinic, and Bluestone employees. Key duties include creating and distributing benefits information, processing enrollments and changes, answering employee inquiries, and ensuring compliance with relevant forms and regulations.

Requirements

Proficiency in processing benefit enrollments, terminations, and changes.
Experience with TPA systems.
Knowledge of STD check processing.
Familiarity with processing 1094 and 1095c forms.
Experience maintaining records in life insurance TPA systems.
Ability to process Qualified Medical Child Support Orders (QMCSO’s).
Skill in reviewing hours to determine benefit eligibility.
Ability to create and update benefits packets and files.
Strong communication skills to answer employee questions regarding benefit plans and claims.

Responsibilities

Create and send out benefits packets for all eligible Hotel, Clinic, and Bluestone employees.
Create benefits files.
Update benefits packets as needed.
Create and send out Open Enrollment packets with mandatory mailing information yearly.
Answer employee questions regarding benefit plans and/or claims.
Process all benefit enrollments, terminations, changes in appropriate TPA system.
Process STD checks weekly for Hotel, Clinic, Bluestone, and Sporting Club employees.
Process 1094 and 1095c forms for Hotel and Clinic employees yearly.
Maintain records in life insurance TPA systems (newly eligible employees, terminations, pay changes).
Process Qualified Medical Child Support Orders (QMCSO’s).
Review hours annually to determine benefit eligibility.