Benefits Coordinator

City of Odessa•Odessa, TX

3d•Onsite

About The Position

The Benefits Coordinator assists in coordinating and administering the organization's employee and retiree benefits programs. This position provides technical and operational support for benefits administration, ensures accurate recordkeeping, oversees carrier billing reconciliation, and serves as a key liaison between the organization, insurance carriers, and internal departments. The role ensures compliance with applicable laws, regulations, and organizational policies. Under basic supervision, maintains eligibility data for benefits plans for City employees.

Requirements

High School Diploma or GED required
Two years of computer and clerical experience preferably in Human Resources or Benefits
Knowledge of employer-sponsored health plans and/or benefits administration and confidential records management.
Strong proficiency with computer systems and data entry, including HRIS or similar software
Ability to handle confidential information with discretion
Ability to work independently with minimal supervision
Ability to interpret and apply basic benefits plan information and procedures
Skill in accurate and efficient data entry
Skill in effective written and verbal communication skills
Skill in strong organizational skills and attention to detail

Responsibilities

Administer employee and retiree benefits programs, ensuring accurate enrollment, eligibility, and plan administration in HRIS and carrier systems
Oversee the accuracy and integrity of benefits records, ensuring proper alignment between HRIS data, payroll deductions, and insurance carrier records
Escalates complex benefits inquiries to Benefit Manager
Assist in coordinating open enrollment processes, including system configuration, communications, employee and retiree education, and plan documentation review
Conduct orientation and enrollment meetings as needed
Oversee onboarding and offboarding processes related to benefits eligibility, enrollment, changes, and terminations
Maintain retiree benefits administration, including eligibility tracking, billing oversight, premium payment monitoring, and cancellation processing
Process insurance carrier invoices, including monthly reconciliation of carrier billing; research and resolve discrepancies
Collaborate with HR and payroll teams to ensure accurate benefit deductions and employer contributions
Assist with audits, filings, and documentation to ensure compliance with applicable regulations and internal policies
Maintain confidentiality of sensitive employee and organizational information
Responsible for maintaining HIPAA training for required positions.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned