Benefits Coordinator

Partnership HealthPlan of California • Fairfield, CA

3d • Onsite

About The Position

This position works with the Benefits team to administer the entire Employee Benefits Program, Workers’ Compensation Program, Benefits Open Enrollment Program, and Partnership sponsored Employee Life Insurance. The Benefits Coordinator is responsible for providing a full range of HR customer service support. This position also performs general HR benefits duties such as administrative and clerical support, organizing and scheduling meetings, and other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) years of experience in general office responsibilities and procedures providing clerical and administrative support, including one (1) year of experience in the Human Resources field, researching and/or coordinating benefits; or any combination of training, education, and experience which would provide the required knowledge and abilities.
• Knowledge and expertise in computer software programs, such as MS Word, Excel, Outlook, and internet navigation.
• Ability to use independent judgment.
• Excellent decision making and analytical skills.
• Ability to problem solve.
• Ability to make effective oral presentations to large groups of people.
• Excellent professional written and verbal communication and presentation skills and the ability to interact with all levels of staff and vendors.
• Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
• Strong written and oral communication skills.
• Detail-oriented and the ability to multi-task with proficiency and work in a fast paced environment with accuracy.
• Must maintain confidentiality and handles sensitive issues with tact and diplomacy.
• Expected to provide the highest level of service to internal/external clients and promote teamwork and a cooperative effort among employees.
• Must exercise good judgment, maintain ethical standards, and follow company policies and procedures.
• Ability to use a computer keyboard.
• More than 80% of work time may be spent in front of a computer monitor.
• When required, ability to move, carry, or lift objects of varying size, weighing up to 25 lbs.
• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices;
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

Nice To Haves

• Associate’s degree or HR certification preferred.
• Experience with ADP Workforce Now software or other HRIS preferred.

Responsibilities

• Responsible for researching new vendors for employee discounts/perk programs.
• Maintains the HR Help Desk email and serves as the first point of contact to provide routine correspondence to all employee inquiries and requests, while appropriately escalating complex cases and/or forwarding to the appropriate HR content owner.
• Prepares regular and ad hoc reports extracting data from HR systems.
• Creates and maintains all employee electronic files including personnel, medical and background files and responsible for digital upload and audit.to employee document cloud.
• Prepares and audits exit packets for all departing employees.
• Responsible for completing employee and third party requests for verifications of employment.
• Creates verification of benefits letters and completes requests for employer confirmation of PSLF program eligibility.
• Enters all new hire profile data in the payroll system and generates report for data entry audit.
• Reviews and processes all new hire and qualifying life event requests for enrollments and/or changes to employee benefit elections.
• Coordinates and reviews various documents received by the benefit’s unit and checks for completeness and accuracy.
• Assists with entering current employee information into payroll and various benefit vendor databases, while maintaining data accuracy and confidentiality.
• Assists with weekly change report.
• Assists with the Benefits Open Enrollment process.
• Assists with administration and coordination of the entire employee benefits program.
• Coordinates onsite and virtual benefit vendor meetings as well as organizing and facilitating the annual Benefits Fair.
• Maintains and updates Partnership4Me Benefits page.
• Responsible for I-9 maintenance, filing, and auditing.
• Responsible for monthly exclusion audit.
• Responsible for creation and distribution of weekly compliance manager reporting for RAC and the monthly OIG report answering questions as they arise.
• Assists with auditing invoices for accuracy.
• Will serve as back up to Recruitment Coordinator. Will perform duties as identified in the respective desktop procedures, with system access as approved by the direct report.
• Assists with the coordination of various company events.
• Supports Human Resources staff in assigned projects, as requested.
• Performs other related duties as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED