Benefits Consultant - Westland Benefits

Talent Acquisition Team at Westland Insurance. Text reply only.Richmond, BC
Hybrid

About The Position

Westland Insurance Group Ltd. is growing and seeking a collaborative and client-focused professional to join their Group Benefits division as a Benefits Consultant. This hybrid role involves supporting a portfolio of group benefits clients and working closely with Senior Consultants, underwriting teams, and carrier partners to deliver exceptional service. The company emphasizes growth, client care, community involvement, and a supportive, inclusive culture.

Requirements

  • 3+ years of experience in employee group benefits account management
  • Strong knowledge of group health, dental, life, disability, and ancillary benefits products
  • Excellent communication, presentation, and problem-solving skills
  • Experience building relationships with clients and carriers
  • Proficiency with Microsoft Office and CRM systems

Nice To Haves

  • CEBS, GBA, LLQP or related designation considered an asset

Responsibilities

  • Provide account service for assigned group benefits clients
  • Build and maintain strong relationships with plan administrators and decision makers
  • Support renewal processes and plan reviews alongside Senior Benefits Consultants
  • Assist in preparing quarterly or semi-annual reports and recommendations
  • Coordinate with carriers to implement plan changes and resolve claims issues
  • Maintain accurate client records within CRM and internal systems
  • Promote and upsell Westland’s suite of benefits products to existing clients
  • Identify opportunities to cross-sell additional Westland services

Benefits

  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • Be part of our inclusive culture, alongside an extraordinarily talented community with diverse backgrounds
  • A total rewards program that supports your financial, physical, and mental wellbeing
  • Flexible paid Values Days to celebrate days important to you
  • Paid Volunteer Days through Amplifying Communities
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