Benefits Assistant

ACLU of New Jersey•Newark, NJ

1d•Hybrid

About The Position

The American Civil Liberties Union of New Jersey (ACLU-NJ) seeks a full-time Benefits Assistant to join its Administrative Department. This role is designed for a thoughtful, detail oriented early to mid-level professional looking for a meaningful opportunity in a proven and vibrant organization that makes profound differences in the lives of people across our state. The Benefits Assistant is responsible for helping employees understand, enroll in and manage their workplace benefits. Candidates for this position should have some experience working in an office environment, providing administrative or client service support. This position will be supervised by the Director of People & Culture and will be based in Newark with a hybrid work schedule where we work in the office on Tuesdays and Wednesdays.

Requirements

A brief, strong cover letter outlining your interest and applicable skills.
Ability to work well across diverse identities and experiences.
Strong customer service and communication skills.
Attention to detail and accuracy in implementation.
Good organizational and time management skills.
Basic Knowledge of Human Resources benefits.
Proficiency with Microsoft Office and HR Information Systems.
Ability to handle confidential information professionally.
Alignment with the mission and values of ACLU-NJ.

Responsibilities

Assist with enrollment during new hire onboarding and annual open enrollment, helping employees complete forms and meet deadlines.
Maintain accurate benefits records by updating employee information, processing life event changes etc.
Coordinate with benefits providers to resolve issues related to coverage, claims, eligibility or enrollment.
Support compliance by helping to maintain documentation and following company policies and applicable regulations.
Answer employee questions about health insurance, dental and vision plans, disability coverage, Family Medical Leave and other benefits.
Educate employees by creating/distributing benefits guides, FAQs and maintaining up to date benefits information on the ACLU-NJ intranet
Other administrative duties as assigned.