Benefits Assistant

Ivy Tech Community College•Indianapolis, IN

6d•$35,000 - $42,000•Remote

About The Position

Assists the Executive Director of Employee Benefits in the administration and compliance of the College’s health and welfare benefit programs, retirement savings plans, BeLively wellness program, and leave of absence benefits. This includes processing, auditing, and managing workflows within the College’s benefit administration system, Workday.

Requirements

A high school diploma (or equivalent) with related benefit experience is required.
Proficient in Microsoft’s suite of applications, including Word, Excel, PowerPoint, and Outlook, required.
Must be self-motivated and possess a strong customer service focus.
Demonstrated abilities to determine priorities, organize, and process high-volume, detailed work.
Must be able to compose correspondence and maintain confidentiality of sensitive data.
Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued.

Nice To Haves

An associate's degree with related benefit experience is preferred.
Experience with Workday or other HRIS or payroll processing systems is preferred

Responsibilities

Provide general administrative support for benefit and leave programs, including processing transactions, providing customer service, and managing outstanding tasks.
Process employee benefit elections, enrollments, benefit changes, and leave of absence requests in Workday, including maintaining all required documentation and ensuring accurate record keeping.
Manage Workday alerts and inbox tasks, including appropriate follow-up with employees or campus HR on missing documents, to ensure timely processing.
Process payroll adjustments due to benefit changes, enter timesheet data for employees on leave, and update employee contact information in Workday.
Monitor and respond to emails in the shared Benefits Hub inbox with a focus on first contact resolution.
Communicate with employees and campus Human Resources on leave of absence requests.
Maintain and update contact information for insurance carriers and other benefit vendors.
Process vendor notices and Evidence of Insurability notices in Workday.
Assist with audits throughout the year for employee benefits, leave of absence, and other benefits processes.
Assist in the evaluation and distribution of ACA health plan offers and 1095-C tax documents.
Maintain and protect the confidentiality of all employee files, ensuring accuracy of information.
Other duties logically associated with this position may be assigned.
All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services