Benefits Analyst

Alliant Insurance Services•San Francisco, CA

About The Position

The Benefits Analyst provides customer service and supports Producers by servicing existing accounts and soliciting new business. The position independently services and retains assigned customers and policies in mid-market accounts. The analyst works with client teams and clients on bid and renewal strategies, plan design, market solicitation, proposal analysis, and recommendations for existing or prospective coverage. The role also serves as a technical resource for team members and maintains complete and accurate information in the agency management system.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Two or more years of related work experience.
Valid insurance license.
Must continue to meet continuing education requirements for license renewal.
Proficiency in Microsoft Office Suite.
Good verbal and written communication skills.
Good customer service skills, including telephone and listening skills.
Good problem-solving and time-management skills.
Intermediate typing skills of 30–35 words per minute.
Ability to work within a team and foster teamwork.
Ability to prioritize work across multiple projects and deadlines.

Nice To Haves

Encouraged to complete Career Path requirements as communicated by the Supervisor.

Responsibilities

Work with client teams to determine bid and renewal strategies for mid-market client accounts.
Provide detailed plan design and cost information to the service team.
Work with clients or prospective clients to identify and evaluate benefit needs, plan design, group demographics, and employee census information.
Assist with benchmarking and trend analysis as needed.
Gather information and provide analysis and recommendations regarding clients’ existing coverage.
Request census information and RFQs from clients, primarily for ancillary coverages, and process received RFQs.
Prepare RFPs for renewal or prospective groups, including employee census, current and renewal plan design and rate information, and historical claims experience data.
Collaborate with client teams to select employee benefit markets for solicitation and negotiate benefit and premium considerations with incumbent and bidding carriers.
Analyze market proposals to verify benefits, premiums, and competitiveness.
Negotiate with incumbent and bidding carriers to obtain competitive rates or products for clients and prospective clients.
Serve as a technical expert and help other team members resolve complex issues.
Produce cost-benefit analyses for inclusion in client proposals.
Comply with agency management system data standards and maintain complete and accurate information.
Perform other duties as assigned.