Benefits Analyst

Carters Inc. • Atlanta, GA

10d • Hybrid

About The Position

The Benefits Analyst supports the design, administration, and continuous improvement of financial wellbeing, equity compensation, and health and welfare programs. The role partners with HR, Finance, Legal, and external vendors to ensure compliance, operational excellence, and a positive employee experience. It typically reports to the Sr. Director, Global Benefits and is based in Carter’s Buckhead office in a hybrid work environment.

The Analyst administers equity compensation programs, including grant processing, vesting schedules, transactions, records reconciliation, compliance, employee education, and equity-system improvements. The role drives U.S. and Canada retirement plan administration and financial wellbeing programs, including payroll deduction reconciliation and funding, vendor management, forecasting, employee support, program communications, and analysis of participation and engagement.

The position also manages daily U.S. and Canada health and welfare plan administration, resolves employee issues, and reviews and reconciles payroll deductions and system integrations. It analyzes program data and prepares leadership reports, supports year-end processes, and ensures accurate data across systems. The Analyst maintains compliance with applicable regulations, leads retirement plan audits and Form 5500 filings, supports other audits, maintains program documentation, and monitors regulatory developments.

Requirements

• Bachelor’s degree in human resources, business, finance, accounting, or a related field.
• 2–3 years of experience in employee rewards programs, equity administration, stock plan management, or benefits.
• Experience working with equity, benefits, and retirement administration platforms.
• Working knowledge of equity compensation programs, financial wellbeing concepts, and U.S. and Canada health and welfare benefits.
• Familiarity with regulatory and tax considerations related to equity and retirement plans.
• Strong analytical and problem-solving skills and proficiency in Excel, including pivot tables, modeling, and data validation.
• Excellent customer service skills supporting internal and external customers.
• High attention to detail and strong organizational skills.
• Ability to manage multiple projects with varying deadlines.
• Ability to handle confidential information with discretion.
• Strong communication skills and ability to explain complex topics clearly.

Responsibilities

• Administer day-to-day equity compensation operations, including RSAs, RSUs, and PSUs.
• Manage equity grants, vesting schedules, transactions, and terminations in equity systems.
• Maintain accurate equity records and reconcile data with Finance, Payroll, and external administrators.
• Support equity plan compliance, regulatory filings, audits, and local and global requirements.
• Partner with Legal and Finance on equity plan documentation, disclosures, and governance.
• Respond to employee equity inquiries and provide education on awards, vesting, and taxation basics in partnership with vendors or experts.
• Support equity system implementation, upgrades, and process optimization.
• Drive U.S. and Canada retirement plan administration, including weekly payroll deduction reconciliation and funding, employee inquiries and escalations, vendor management, technology and process improvements, company match forecasting, and quarterly retirement committee preparation.
• Administer ancillary financial wellbeing programs, manage vendors, vet potential vendors, and complete special projects.
• Partner with vendors to deliver financial literacy tools and programs.
• Analyze financial wellbeing participation and engagement data and recommend enhancements.
• Assist with communications for financial wellbeing programs, including webinars, events, guides, and campaigns.
• Manage daily administration of U.S. and Canada health and welfare plans.
• Resolve employee inquiries and escalations by researching issues and identifying root causes.
• Review, audit, and reconcile payroll deductions, Workday integrations, and related processes accurately and on time.
• Partner with the Benefits Manager and vendors to resolve issues and improve the employee experience.
• Analyze equity, financial, and health and welfare program data and provide insights and recommendations.
• Prepare regular and ad hoc leadership reports on participation, cost, and utilization.
• Support year-end processes, including equity reporting, financial disclosures, retirement match true-up calculations and posting, benefits annual enrollment integrations, required annual filings, and tax reporting coordination.
• Ensure data integrity and accuracy across systems.
• Ensure programs comply with applicable regulations, including SEC, IRS, DOL, CRA, ERISA, or local equivalents.
• Lead retirement plan audits and Form 5500 filings and support other internal and external audits.
• Ensure required retirement plan participant disclosures are completed.
• Maintain program documentation, policies, procedures, and internal procedures for areas of responsibility.
• Monitor regulatory updates and escalate related projects as appropriate.

Benefits

• Career development resources, including Carter’s University, Toastmasters, and mentorship programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level