Benefits Analyst - Temp

Bob's Discount Furniture • Manchester, MA

4d

About The Position

The Benefits Analyst is responsible for the day-to-day administration of Bob’s Discount Furniture’s employee benefits and retirement programs. This highly visible, fast-paced role requires exceptional attention to detail, strong organizational and time management skills, and the ability to provide outstanding customer service while managing multiple priorities.

The Benefits Analyst partners with internal stakeholders, employees, and external vendors to ensure accurate and timely benefit program administration and communications. The role is the primary point of contact for employee benefit inquiries received through email, voicemail, Workday Help Cases, and other communication channels.

The position also processes benefit billing and self-bills, assists with compliance activities, supports annual Open Enrollment, conducts employee benefit meetings, and helps ensure the accuracy and integrity of benefit data and processes. The analyst works with Human Resources Business Partners, Payroll, vendors, and other business partners to support a positive employee experience and seamless benefit administration.

Requirements

• 4–5 years of benefits administration experience.
• Strong knowledge of employee benefit programs and administration.
• Knowledge of federal, state, and local benefits laws, including ERISA, HIPAA, COBRA, and ACA.
• Experience with Workday or other HCMS platforms.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• High attention to detail.
• Excellent organizational and time management skills, including the ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving abilities, including creative thinking.
• Strong written and verbal communication skills.
• Ability to work independently while contributing effectively as part of a team.
• High level of discretion and ability to maintain confidentiality.
• Strength in benefits administration and compliance, customer service and employee support, process improvement and critical thinking, vendor and stakeholder coordination, data accuracy and reporting, project organization and time management, collaboration, teamwork, and adaptability in a fast-paced environment.

Nice To Haves

• Bachelor’s degree preferred but not required.

Responsibilities

• Serve as the first point of contact for employee or Human Resources benefit inquiries through email, voicemail, Workday Help Cases, and other channels, providing timely, accurate, and professional customer service.
• Administer employee benefit and retirement programs, ensuring accurate enrollment and eligibility processing.
• Process and reconcile monthly benefit billing, including self-billed plans, and ensure timely and accurate payments.
• Partner with benefit vendors to resolve eligibility, enrollment, billing, file feed, and claims-related issues.
• Maintain accurate benefit records and employee data within Workday and other benefit administration systems.
• Support compliance with ERISA, HIPAA, COBRA, ACA, and other applicable federal and state regulations.
• Assist with annual Open Enrollment planning, testing, communications, employee education, and system validation.
• Conduct new-hire and employee benefit meetings, presentations, and educational sessions.
• Create and distribute employee benefit communications, guides, and educational materials.
• Research and resolve complex benefit issues using sound judgment and attention to detail.
• Analyze benefit data, identify trends, and recommend process improvements to increase efficiency and enhance employee experience.
• Collaborate with Human Resources Business Partners, Payroll, vendors, and other internal business partners to support seamless benefit administration and employee experience.
• Maintain strict confidentiality when handling sensitive employee and company information.
• Participate in special projects and perform other duties as assigned.
• Organize and prioritize daily responsibilities efficiently and complete activities by their deadlines.

Benefits

• Competitive medical, dental, and vision insurance.
• Paid time off, including vacation, personal days, sick leave, holidays, and birthday leave.
• 401(k) Profit Sharing Plan with company match.
• Pet insurance and employer-paid life insurance options.
• Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee discount from Day 1 and exclusive partner discounts.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed