Benefits Analyst

Blue Cross and Blue Shield of North Carolina•Durham, CA
•$60,907 - $97,452•Hybrid

About The Position

Provides benefits administration and analytical support for the company’s benefits plans and/or employee health services programs. Participates in plan design, cost analysis, and program management for health, welfare, and retirement benefit plans, as well as wellness initiatives. Candidates residing within a 60-mile radius of the Durham, NC campus are strongly preferred. The role administers employee benefit plans and/or workplace health and safety programs; develops employee communications, plan materials, new-hire orientations, and one-on-one consultations; and supports the design and management of benefit programs through analysis of employee understanding and interests, costs, regulatory requirements, and competitive practices. It also assists with contract evaluations, data transfers between HR systems and vendors, planning and audit controls, and special projects such as data cleanup, system upgrades, vendor changes, and data analysis. The position follows Blue Cross NC’s Hybrid Flex approach. Hybrid Flex roles require working in the office at least two days per week; Remote Flex roles involve a few in-office visits each year. The applicable arrangement and onsite expectations depend on the work and distance from the Durham headquarters and will be discussed during the interview process. Blue Cross NC will not sponsor employment authorization for this position.

Requirements

  • Bachelor's degree or advanced degree where required.
  • At least 3 years of experience in a related field.
  • In lieu of a degree, at least 5 years of experience in a related field.

Nice To Haves

  • Experience with benefits from an employer perspective.
  • A proven consultative approach and ability to communicate with all levels of the organization.
  • Working knowledge of Workday and case management systems such as Salesforce or ServiceNow.
  • Vendor and/or program management exposure, such as 401(k) or self-funded medical plans, directly within benefits or HR.
  • Strong Excel data analysis skills.

Responsibilities

  • Administer employee benefit plans and/or workplace health and safety programs.
  • Develop and present employee communications, including plan and program materials, new-hire orientations, and one-on-one consultations.
  • Assist with managing and developing benefit plans by examining and optimizing employee understanding, acceptance, and interests, costs, regulatory requirements, and competitive advantage.
  • Benchmark plan design and best practices; research market and industry trends; track legislation and estimate its impacts.
  • Assist in evaluating proposed employee benefit contracts by studying provisions and estimating their impact.
  • Maintain current knowledge of company benefits policies while exercising confidentiality and discretion and providing customer service to internal and external customers.
  • Support management planning and audit controls by collecting, analyzing, and summarizing plan and program data and trends.
  • Assist with bi-weekly, monthly, and annual data transfers to and from the HR system and vendors.
  • Coordinate special projects, including data cleanup, system upgrades, vendor changes, and data analysis.

Benefits

  • Medical, dental, and vision coverage.
  • Health and wellness programs.
  • Parental leave and support.
  • Adoption and surrogacy assistance.
  • Career development programs.
  • Tuition reimbursement for continued education.
  • 401(k) match, including an annual company contribution.
  • Annual incentive bonus based on corporate goal achievement and individual performance.
  • Paid time off (PTO).
  • Work-life balance, flexibility, and autonomy.
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