Benefits Analyst

City and County of Denver • Denver, CO

2d • $63,679 - $84,375 • Hybrid

About The Position

The Office of Human Resources (OHR) is seeking a customer-service focused Benefits Analyst to join our team. The Benefits Analyst is responsible for all benefit administration functions for the employee population within the City and County of Denver. Denver currently offers a generous benefit package to over 13,000 employees and their 20,000 dependents. In this position, you would join a team of four other Benefit Analysts and two Wellness Program Analysts. This is a great opportunity for someone interested in starting or growing their career in benefits administration.

Requirements

• Bachelor's Degree in Business Administration, Human Resources, or a related field.
• Two (2) years of experience in a benefits, or human resources environment.
• Customer focused; willing to assist employees via email, phone, and in-person when necessary
• Ability to work efficiently through frequent interruptions
• Thrives in a team environment; ability to navigate frequent overlap of duties with the other staff members
• Availability to work in hybrid work environment efficiently and effectively.
• Proficiency in Microsoft Office.
• Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Experience in Workday, and vendor website portals a plus
• Willingness to expand knowledge of benefit administration through continuous education opportunities coordinated by the department

Responsibilities

• Answers employee inquiries about all the City of Denver’s benefits, including, medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, disability plans, transit pass and other supplemental plans
• Monitors and processes employee-initiated benefit election changes in Workday (the City’s HRIS system); follows internal procedures and applicable state and federal laws before approving changes
• Establish recurring, frequent benefit orientation sessions, both virtually and on-site at various City locations to educate employees on benefit information.
• Establishes and maintains effective working relationships with multiple benefit plan vendors and serves as a liaison between employees and providers concerning non-routine questions; resolves problems and misunderstandings, enters emergency enrollment changes, and coordinates the required flow of information and documentation
• Scans and files documentation for records
• Assists with monthly billings to employees and reconciles accounts
• Schedules, plans, and assists with the annual open enrollment fairs
• Weekly reconciliation of vendor discrepancy reports
• Various Workday system audits
• Management of the alternative transit pass program

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year
• 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level