Benefits Administration Services Analyst II

Conduent•Florham Park, NJ
•$60,000 - $70,000•Remote

About The Position

As a Benefits Administration Services Analyst, you will perform recurring plan administration services under the supervision of senior analysts.

Requirements

  • Have Expert knowledge and 5 plus years of experience in Pension and/or Defined Benefits. This role is only for pension benefits.
  • Have intermediate/advanced knowledge of Pension calculations & Audit Support
  • Have experience in reporting, SQL, and Data Analysis.
  • Have advanced knowledge of Excel, Word, and Outlook.
  • Able to Communicate in speaking with the client on pension.

Responsibilities

  • Triaging, researching, and responding to participant issues. ( i.e. eligibility, calculation errors, and service delivery)
  • Triaging and researching system issues to confirm adherence to requirements.
  • Reviewing benefit reports, including Business Requirements Document (BRD), and acting as needed.
  • Processing retirement benefit applications, verifying accuracy of information and researching/investigating past service, and related credits.
  • Preparing and deliver training to team members
  • Working cooperatively with other team members (plan administrators) to complete tasks, projects, and to ensure unified delivery of services.
  • Following and updating documentation materials as directed to maintain complete accurate work papers and audit trail.
  • Serving as contact with clients’ human resources personnel and vendor support as needed.

Benefits

  • Health and Welfare Benefits
  • Retirement Savings
  • Employee Discounts
  • Career Growth Opportunities
  • Paid Training
  • Paid time off
  • Great Work Environment
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