Benefits Administration Services Analyst II
About The Position
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pension Benefits Administration Services Analyst II Do you have experience with Defined Benefits (Pension Plans)? Do you have work experience with Pension Projects, calculations, & Audit Support? About the Role As a Benefits Administration Services Analyst, you will perform recurring plan administration services under the supervision of senior analysts.
Requirements
- Have Expert knowledge and 5 plus years of experience in Pension and/or Defined Benefits. This role is only for pension benefits.
- Have intermediate/advanced knowledge of Pension calculations & Audit Support
- Have experience in reporting, SQL, and Data Analysis.
- Have advanced knowledge of Excel, Word, and Outlook.
- Able to Communicate in speaking with the client on pension.
Responsibilities
- Triaging, researching, and responding to participant issues. ( i.e. eligibility, calculation errors, and service delivery)
- Triaging and researching system issues to confirm adherence to requirements.
- Reviewing benefit reports, including Business Requirements Document (BRD), and acting as needed.
- Processing retirement benefit applications, verifying accuracy of information and researching/investigating past service, and related credits.
- Preparing and deliver training to team members
- Working cooperatively with other team members (plan administrators) to complete tasks, projects, and to ensure unified delivery of services.
- Following and updating documentation materials as directed to maintain complete accurate work papers and audit trail.
- Serving as contact with clients’ human resources personnel and vendor support as needed.
Benefits
- Health and Welfare Benefits
- Retirement Savings
- Employee Discounts
- Career Growth Opportunities
- Paid Training
- Paid time off
- Great Work Environment
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
