Benefits Account Manager

The Partners Group LLC•Renton, WA

3h•$75,000 - $85,000•Hybrid

About The Position

The Partners Group currently has an exciting opportunity for a client-focused employee benefits professional to join our Employee Benefits team in Renton, Washington as a Benefits Account Manager. In this role, you’ll manage a dedicated book of mid-to-large group employee benefits clients, serving as their primary point of contact and ensuring consistent, high-quality service across renewals, compliance, and day-to-day needs. By coordinating marketing efforts, analyzing plan performance, and guiding clients through complex benefits decisions, you’ll directly support their ability to offer competitive, compliant programs to their employees. Your work will help strengthen long-term client relationships and contribute to retention, growth, and overall service excellence across the Employee Benefits team. This role is well suited for someone who enjoys balancing relationship management with behind-the-scenes execution, and takes pride in delivering accurate, timely work in a high-volume environment. Success here comes from being proactive, detail-oriented, and genuinely invested in client outcomes.

Requirements

At least 2-5+ years of experience in employee benefits, insurance brokerage, or account management support
Active Life & Health Insurance license
Demonstrated ability to manage multiple priorities and deadlines within a high-volume workload
Strong written and verbal communication skills with a clear client-service orientation
Exceptional organization, attention to detail, and follow-through in managing client deliverables
Proficiency in Microsoft Office tools, including Outlook, Excel, and Word

Nice To Haves

Experience working with mid-to-large group employee benefits clients (50+ lives)
Prior experience in an Account Manager or similar client-facing role within a brokerage environment
Familiarity with employee benefits compliance, regulatory considerations, or plan design analysis
Experience supporting marketing efforts such as RFP development, renewal strategy, or cost projections

Responsibilities

Manage an assigned book of business, serving as the primary contact for client questions related to claims, billing, compliance, and plan changes
Coordinate the renewal lifecycle, including gathering data, preparing reports, and supporting the development of client-facing recommendations
Partner with internal teams and external carriers to market plans, analyze options, and negotiate terms that align with client goals
Prepare materials and lead coordination for client meetings, enrollments, and benefits education sessions
Analyze experience reports and plan performance data to support strategic recommendations and ongoing client service
Maintain accurate client records and documentation while ensuring work is completed efficiently and in alignment with established workflows