Benefit Coordinator

NFP Corp • Marietta, GA

3d

About The Position

As a Benefits Coordinator, you will have the opportunity to be part of a training class, learning the ins and outs of the Benefits industry. You will work closely with account teams, assisting with the day-to-day servicing of our clients. This is an amazing opportunity to start in an entry-level role and grow with us!

Requirements

• High School or equivalent
• More than 2 years related experience and/or training or equivalent combination of education and experience.
• Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and service
• Ability to work independently and anticipate client and team needs
• Effective time management and decision making skills
• Diligent follow up skills
• Ability to express ideas clearly in both written and oral communications
• Strong Microsoft Excel and PowerPoint skills
• Commanding presentation and public speaking abilities
• License to be obtained within first year of employment.

Responsibilities

• Gains exposure to clients and carrier contacts; attends meetings and calls, may take an active role with clients
• Assist Account Manager in preparing insurance company proposal requests and spreadsheeting results, benefits and rates
• Reviews client documents and summary of benefits and coverage for accuracy under the direction of more senior team members
• Creates and maintain client files in accordance with office procedures
• Answers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing questions
• May have direct contact with vendors or clients for clerical and administrative assistance
• May have direct contact with clients for open enrollments administration, as a support to the Account Manager
• Assist Account Manager in preparing insurance company proposal requests and spreadsheeting proposals
• Assist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriate
• Coordinate client mailings, communications or packets related to Open Enrollment, as directed by the Account Manager
• Complete and process group applications and Broker of Record letters, as directed by the Account Manager
• Create and maintain client calendar, remind more senior team members of important dates to ensure completion of pending items and future deliverables
• Assists in research of questions regarding benefits and vendor/carrier products and services
• Enrollment fulfillment during renewal and new business onboarding process
• Assist Account Managers in the gathering of form 5500 information, maintain 5500 calendar and tracker, reach out to carriers when needed
• Assists Account Managers with client projects such as implementation of new business, open enrollment process, non-discrimination testing, etc
• Assists with problem resolution on claims, billing and eligibility issues with carriers
• Create and maintain files and client data; maintain client data Salesforce, as directed by Account Manager
• Maintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materials
• Attend seminars and classes related to the department and to maintain L&H License
• Participate in training regarding carrier products and systems

Benefits

• competitive salary
• PTO & paid holidays
• 401(k) with match
• exclusive discount programs
• health & wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED