Benefit Coordinator

Kleinfelder Inc•Austin, TX

2d•Onsite

About The Position

Kleinfelder's Corporate Office has an exciting opportunity for a Benefits Coordinator to join our Human Resources team. This role is ideal for a detail-oriented HR professional who enjoys providing exceptional customer service, maintaining data accuracy, and supporting key HR processes in a collaborative and stable work environment. We are seeking a detail-oriented Benefits Coordinator to support the day-to-day administration of the organization's employee benefits programs. This role serves as a primary point of contact for employee benefit inquiries, supports benefit enrollment and life event changes, ensures compliance with applicable laws and company policies, and partners with benefit vendors to deliver exceptional service to employees.

Requirements

3+ years of experience in related experience required
Proficiency with HRIS systems and MS Office including Word, Excel and PowerPoint required
Strong attention to detail, ability to handle confidential information, and excellent communication skills for resolving customer service issues.

Nice To Haves

UKG Pro experience desired
HR certificate desired

Responsibilities

Assist with administering employee benefits programs including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and leave programs.
Coordinate new hire benefit enrollments, qualifying life event changes, annual open enrollment, and benefit terminations.
Respond to employee questions regarding eligibility, coverage, claims, enrollment, and benefit policies.
Maintain accurate benefit records within the HRIS and benefits administration systems.
Audit benefit data and payroll deductions to ensure accuracy and timely corrections.
May assist with leave administration, including FMLA, state leave programs, and ADA accommodations, as applicable.
Review employee communications, benefit guides, and educational materials.
Support annual open enrollment planning, employee meetings, and system testing.
Maintain compliance with applicable federal, state, and local regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
Assist with benefit audits, reporting, and vendor performance reviews.
Recommend process improvements to enhance the employee benefits experience.
Partner with payroll to reconcile benefit deductions and employer contributions.
Coordinate with benefit carriers and third-party administrators to resolve eligibility and claim issues.