Benefit Consultant

EPIC BrokersAtlanta, GA
Hybrid

About The Position

The Benefit Consultant is responsible for client satisfaction, service delivery, and vendor management while supporting the development of innovative, data-driven strategies to optimize complex Health & Welfare benefit programs. This role involves supporting the development and execution of benefit strategies for large, self-funded clients, developing cost-containment strategies, analyzing claims/utilization trends, and leading vendor evaluations. The consultant will also serve as the primary day-to-day client contact, manage vendor relationships, oversee project management for deliverables, compliance deadlines, and annual planning, and manage RFP processes, renewals, contract negotiations, and vendor implementations. Additionally, the role ensures timely and accurate execution of deliverables with actuarial and internal teams, supports compliance requirements, and resolves escalated claims. The Benefit Consultant will partner with clients to define benefit goals and strategies, deliver financial reporting, analysis, and benchmarking insights, and assist with new business opportunities and internal process improvements.

Requirements

  • 5–10 years of experience in insurance, employee benefits, or HR
  • Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.)
  • Experience managing large, self-funded clients in consulting or brokerage
  • Full-cycle RFP experience
  • Bachelor’s degree or equivalent experience
  • Experience designing and implementing benefit plans
  • Insurance license (or ability to obtain)
  • Strong communication, analytical, and problem-solving skills
  • Project management and ability to manage multiple priorities
  • Experience with data analysis and self-funded plan financials
  • Knowledge of regulations and compliance requirements
  • Proficiency in Microsoft Office and large data sets
  • Ability to work independently, collaboratively, and in a fast-paced environment
  • High level of professionalism, accountability, and client service focus
  • Ability to maintain confidentiality and interact with executive stakeholders
  • Willingness to travel and work outside standard hours as needed

Nice To Haves

  • Underwriting experience preferred

Responsibilities

  • Support development and execution of benefit strategies for large, self-funded clients
  • Develop cost-containment strategies across medical, pharmacy, and disability programs
  • Analyze claims/utilization trends and identify improvement opportunities
  • Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking
  • Communicate industry trends, benchmarks, and regulatory updates
  • Serve as primary day-to-day client contact and manage vendor relationships
  • Oversee project management for deliverables, compliance deadlines, and annual planning
  • Manage RFP processes, renewals, contract negotiations, and vendor implementations
  • Ensure timely, accurate execution of deliverables with actuarial and internal teams
  • Support compliance (e.g., 5500 filings, plan documents, regulatory adherence)
  • Resolve escalated claims and support employee communications and enrollment activities
  • Partner with clients to define benefit goals and strategies
  • Deliver financial reporting, analysis, and benchmarking insights
  • Review and finalize client reporting deliverables
  • Assist with new business opportunities and strategy development
  • Contribute to internal process improvements and team initiatives

Benefits

  • Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
  • 22 PTO days starting out for hourly/non-exempt employees
  • 12 company-observed paid holidays
  • 4 early-close days
  • Paid parental leave
  • Pregnancy disability and bonding leave
  • Organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
  • Mentorship Program
  • Tuition Reimbursement Program
  • Leadership Development
  • Pet Insurance
  • Identity Theft & Fraud Protection Coverage
  • Legal Planning
  • Family Planning
  • Menopause & Midlife Support
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness & employee assistance programs
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