Benefit Consultant

Gallagher•Rolling Meadows, IL

2d•Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. This role puts you at the center of client relationships and retention. You’ll manage an assigned book of business, handle routine and moderately complex client accounts, and look for ways to grow coverage and services while keeping existing business strong. You’ll work with senior buyers and day-to-day client contacts, and you’ll partner with internal resources to support client risk and capital management needs. Gallagher’s recruitment guidance calls for service-minded, relationship-building, and problem-solving people, with plain, candidate-first language that stays clear and accessible.

Requirements

Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.

Nice To Haves

Excellent verbal and written communication skills.
Able to quickly determine critical issues.

Responsibilities

Own the day-to-day care of your accounts and help keep each client relationship moving in the right direction.
Stay close to client needs, keeping routine service work on track, and helping renewals run smoothly.
Look for ways to expand coverage levels and add services that fit the client’s goals.
Bring in the right internal partners when a client issue needs extra support.
Help make sure communication stays clear between clients, support teams, and account leaders.
Coordinate administrative support and customer service work.
Support an Account Executive or Broker Producer when needed.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program