About The Position

Signet Jewelers is seeking entry-level and experienced jewelers to join its Field Design & Service Center team at Mall St. Matthews in Louisville, Kentucky. Team members restore jewelry, perform repairs, and may design and create custom jewelry depending on their skillset. The team is focused on delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on the jeweler’s current skillset and experience. Full-time work consists of 40 hours per week, with seasonal required overtime and varying hours that include some nights and weekends.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and high standards for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Seasonal overtime is required for full-time employees.

Nice To Haves

  • Knowledge or experience in chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition.
  • Perform jewelry repairs, including chain and clasp repair, prong retipping, stone setting, minor ring repair, and other repairs, as applicable to skillset.
  • Create stone mountings and perform channel and platinum rebuilds, as applicable to skillset.
  • Perform wax carving, fabrication, casting, custom design and creation, and CAD/CAM design work, as applicable to skillset.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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